Privacy policy

Last updated: July 3, 2025

Hakim G operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Hakim G is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we say "personal information," we mean data that can identify or reasonably be linked to you. We may collect:

  • Contact information: Name, billing/shipping address, phone number, email

  • Financial data: UPI ID, card numbers, payment confirmation, transaction info

  • Account data: Login credentials, settings, preferences

  • Order activity: Items viewed, added to cart, purchased, exchanged, returned

  • Communication content: Messages, emails, support requests

  • Device & usage info: IP address, browser, device ID, session activity

How We Collect Your Information

We gather personal information from:

  • You directly when you interact with us or make a purchase

  • Your device via cookies, browser, and usage activity

  • Third-party services (e.g., payment gateways, analytics, couriers)

  • Shopify, our ecommerce platform provider

How We Use Your Information

We may use your personal information for:

  • Order processing & delivery: Fulfill orders, track shipments, process payments

  • Account management: Remember preferences, manage your login

  • Customer service: Respond to queries, resolve issues

  • Marketing: Send offers or updates based on your interests (you can opt out)

  • Security: Detect fraud, prevent misuse, protect your account

  • Legal obligations: Comply with applicable laws or regulations

Sharing of Information

We may share your personal data with:

  • Shopify (our ecommerce host)

  • Payment processors (e.g., Razorpay)

  • Shipping partners (e.g., DTDC, Blue Dart, Delhivery)

  • Marketing & analytics tools

  • Government authorities when required

  • Third parties with your consent

Shopify Relationship

Our store is built on Shopify, which processes your data on our behalf to deliver core services. For more details on Shopify’s privacy practices, visit:
🔗 Shopify Privacy Policy

You can also manage your data rights with Shopify via the Shopify Privacy Portal.

Third-Party Sites

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before sharing your information.

Children’s Data

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

If you believe your child has submitted data to us, please contact us for removal.

Data Security & Retention

We use industry-standard safeguards to protect your data, but no system is 100% secure.

We retain your personal data as long as needed to fulfill orders, provide support, comply with legal duties, or enforce policies.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent or limit certain use

  • Request data transfer to another provider

  • Unsubscribe from marketing communications

To exercise any of these rights, contact us using the details below.

Complaints

If you believe your data is being handled improperly, please contact us first. We’ll do our best to resolve any issues.

International Transfers

Your data may be transferred to or stored in countries other than your own. When this occurs, we use legal safeguards like standard contractual clauses (where required) to protect your data.

Changes to This Policy

We may update this Privacy Policy as necessary. If we make significant changes, we’ll post a notice here and update the “Last updated” date.

Contact Us

If you have any questions or requests regarding your data or this policy, please contact us:

📧 Email: Info@hakimg.in
📍 Address: Dhar Road, Sunny Garden Ke Piche, Kapda Market, Shop No.183, Indore, MP – 452006
📞 Phone: +91 72248 54007